【중요】호텔이나 온라인 여행사 를 사칭한 의심스러운 이메일·메시지에 주의해 주시기 바랍니다.
Updated: May 22, 2026
Thank you very much for your continued patronage and warm support of Hotel Monterey Akasaka.
We are writing to inform you that we have recently confirmed incidents where fraudulent messages impersonating our hotel and Booking.com are being sent to customers. These messages are being distributed through messaging apps such as WhatsApp and contain unauthorized URL links that may redirect recipients to malicious phishing sites (fraudulent websites).
Please be advised that neither our hotel nor Booking.com will ever contact guests directly through messaging apps such as WhatsApp regarding reservation details or credit card information. Should you receive any suspicious message of this nature, we strongly urge you not to click on or access any URL links included in such messages, in order to protect yourself from potential fraud.
If you have any concerns or questions regarding messages you have received, please do not hesitate to contact the hotel directly or reach out to Booking.com Customer Service at +81-3-6743-6650.
We sincerely apologize for any anxiety or inconvenience this situation may have caused our valued guests. We kindly ask for your continued vigilance and caution regarding this matter.
With Regards,
Hotel Monterey Akasaka
General Manager
- 문의
PHONE +81-3-3401-7111