FAQs now available

FAQs now available

  • Q: How can I get to Kyoto Station?
    Taxi: approx 10 minutes. (approx fee JPY1,000)
    Subway: 6 minutes from "Karasuma-Oike"station.
    By walk: approx 30 minutes.

  • Q: Do you have any city maps?
    Various of maps available at the Front Desk.

  • Q: Is foreign currency exchange available at the hotel?
    No. We have a map for foreign currency exchange spots nearby the hotel at the Front Desk.

  • Q: How can I get to Kansai Airport or Itami Airport from the Hotel?
    Take a limousine bus from Kyoto station to Kansai International Airport or Itami Airport.
    We have limousine bus information at the Front Desk.

  • Q:Do you sell one-day bus ticket at the hotel?
    Yes, we sell several types of "One day bus ticket" at the Front Desk.

  • Q:Can I use Wi-Fi in the hotel? Any password?
    Yes, free Wi-Fi is available in all guest rooms and lobby area. Pass word is not required.
    Lan internet connection is also equipped in all guest rooms.

  • Q:How much is the breakfast?
    JPY2,500(taxes are included). Discounted breakfast ticket(JPY1,800) is available at the Front Desk.

  • Q:Can I leave my baggage before check-in/after check out?
    Yes. We can keep your baggage pre/after of your stay.

  • Q:Is there any English TV channels?
    Yes,but we have only BBC channel. Please set "Analog" on the remote control and press 1.

  • Q:Is there any restaurants in the hotel or nearby?
    We have French restaurant and Japanese restaurant on the 2F,and Cafe lounge on the 1F.
    There are many restaurants, cafe and bars nearby. Restaurants map are available at the Front Desk.
  • Q:Can I have a late check out?
    Late check out after 11:00am costs JPY1,155/per hour and maximum by 15:00pm.
    Overnight charge will be required after 15:00pm.

  • Q:Is there safety deposit box in the guest rooms?
    No.Please deposit your valuables with the Front Desk.
    We are not responsible for any valuables unless deposited.

  • Q:Is there a coin operated laundry in the hotel?
    We have laundry service but not coin-operated laundry.
    There is a coin-operated laundry within 10 minutes from the hotel. It's open 24hours.

  • Q:How to use the air conditioner in the room?
    Please find the information book(green booklet in the desk) for the operation.
    For any further questions, please contact the Front Desk.

  • Q:Do you have a bicycle rental in the hotel?
    No.There is a bicycle rental shop near by. Please ask at the Front Desk.

  • Q:Is the tap water drinkable?
    Yes, our tap-water is drinkable. Natural groundwater is filtered.

  • Q:Can I have extra pillows?
    Yes. Please contact at the Front Desk.

  • Q:Do you have an electric adapter?
    Yes. Please contact at the Front Desk.

  • Q:Do you have a room service?
    No. We have no room service.

  • Q:Is smoking available in the hotel?
    Smoking is available at smoking area on the 1st Floor. It's open 24hours.

Hotel Monterey Kyoto

604 Manjuya-cho, Sanjo-sagaru, Karasuma-dori, Nakagyo-ku, Kyoto,
604-8161, Japan
PHONE +81-75-251-7111