FAQs now available

FAQs now available

  • Q:Can I use Wi-Fi in the hotel? Any password?
    Yes, free Wi-Fi is available in all guest rooms and lobby area. Pass word is not required.
    Lan internet connection is also equipped in all guest rooms.

  • Q:What time is your check-in and check-out time?
    Check-in begins at 15:00. Check-out time is 11:00. Different hours may apply to special packages and some of the internet stay plans.

  • Q:Can I leave my baggage before check-in/after check out?
    Yes. We can keep your baggage pre/after of your stay.

  • Q:Is there safety deposit box in the guest rooms?
    No.Please deposit your valuables with the Front Desk.
    We are not responsible for any valuables unless deposited.

  • Q:Is there a coin operated laundry in the hotel?
    We have laundry service but not coin-operated laundry.

  • Q:Do you have a room service?
    No. We have no room service.

  • Q: What is your child policy?
    Children up to the age of 6 may stay without additional charge by sharing a bed with an adult. Children aged 7 years or older are charged as adults.

  • Q: Do you accommodate early check-in and late check-out?
    Yes. Early check-in and late check-out are subject to additional charge and based on availability. Please let us know in advance.

Hotel Monterey Hanzomon

23-1 Ichiban-cho, Chiyoda-ku,
Tokyo, 102-0082, Japan
PHONE +81-3-3556-7111